Privacy Policy
Brick Haus Medical Aesthetics & Wellness
Effective Date: March 26, 2026
Last Updated: March 26, 2026
Introduction
Brick Haus Medical Aesthetics & Wellness (“we,” “us,” or “our”) operates the website www.brickhausmedical.com and provides medical aesthetics and functional wellness services at our location in Englewood, Colorado. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the collection and use of information as described in this policy.
Information We Collect
Information You Provide Directly
Contact information: Name, email address, phone number, and mailing address
Appointment information: Booking details, service preferences, and scheduling data
Communication records: Messages you send us via our website contact form, SMS, email, or social media
Payment information: Billing details processed through our secure payment systems
Consent records: Your opt-in preferences for SMS and email communications
Information Collected Automatically
Website usage data: Pages visited, time spent on pages, referring URLs, and browser type
Device information: IP address, operating system, and device type
Cookies and tracking technologies: We use cookies and similar technologies to improve your browsing experience and analyze website traffic
Information From Third Parties
Booking platforms: Information provided when you book through our online scheduling system
Social media: Information you share when interacting with us on Facebook, Instagram, or other platforms
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our medical aesthetics and wellness services
Schedule and manage appointments
Send appointment confirmations, reminders, and follow-up communications
Send post-treatment aftercare instructions
Respond to your inquiries and requests
Send promotional offers, newsletters, and marketing communications (only with your consent)
Request feedback and reviews about your experience
Process payments and manage billing
Comply with legal obligations
Protect the safety and security of our patients, staff, and business
SMS and Text Messaging
What Messages We Send
If you consent to receive SMS messages from us, we may send:
Transactional messages: Appointment reminders, booking confirmations, post-treatment aftercare instructions, and review requests
Marketing and promotional messages: Monthly specials, seasonal offers, new service announcements, and membership information
Your Consent
We obtain your consent to send SMS messages through:
The contact form on our website (brickhausmedical.com/contact)
The online booking process
Written consent provided during your office visit
Transactional and marketing consent are collected separately. Marketing SMS consent is always optional and is not required to receive our services.
Message Frequency
Message frequency varies. Transactional messages are sent in connection with your appointments and treatments. Marketing messages are sent no more than four times per month.
Costs
Message and data rates may apply depending on your mobile carrier and plan.
Opting Out
You may opt out of SMS messages at any time by:
Replying STOP to any text message from us
Contacting us at hello@brickhausmedical.com
Calling us at (303) 788-4000
Opting out of marketing messages will not affect transactional messages related to your appointments unless you separately opt out of those as well.
Help
Reply HELP to any text message from us for assistance, or contact us at (303) 788-4000.
No Sharing
We do not sell, rent, or share your phone number or SMS consent information with third parties for their marketing purposes. Phone numbers are only shared with our SMS service provider for the purpose of delivering messages on our behalf.
Email Communications
We may send you email communications including appointment confirmations, aftercare instructions, newsletters, and promotional offers. You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service providers: Third-party companies that help us operate our business, including our appointment scheduling platform, customer relationship management system, email and SMS communication platforms, and payment processors. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal requirements: When required by law, regulation, legal process, or governmental request.
Business protection: To protect the rights, property, or safety of Brick Haus Medical Aesthetics & Wellness, our patients, or others.
Protected Health Information (PHI)
Clinical and medical records, including treatment notes, diagnoses, photographs, and insurance information, are maintained separately in our electronic medical records system and are protected under the Health Insurance Portability and Accountability Act (HIPAA). Our HIPAA Notice of Privacy Practices is available at our office and upon request.
This Privacy Policy applies to your non-clinical personal information collected through our website and marketing communications. It does not replace or modify our HIPAA Notice of Privacy Practices.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, access controls, and regular security assessments.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to:
Remember your preferences
Analyze website traffic and usage patterns
Improve our website and services
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Withdraw your consent for SMS or email communications
To exercise any of these rights, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Brick Haus Medical Aesthetics & Wellness
3501 South Clarkson Street
Englewood, CO 80113
Phone: (303) 788-4000
Email: hello@brickhausmedical.com
Website: www.brickhausmedical.com